Operations & Support
System Status diagnostics
Last Updated: May 12, 2026System Status is your one-stop diagnostic. Run it before launch and any time something feels off. Where WP Admin → MyBookaro → System Status. What it checks WordPress version vs minimum required. PHP version vs minimum required. Active lane + lane blueprint summary. Lane-specific configuration: provider mapping, services model, placement model, required pages. Database table...
License management
Last Updated: May 12, 2026Pro license operations: activate, deactivate, check status, and recover from edge cases. Activate WP Admin → MyBookaro → License → paste key → Activate. See Getting Started → License activation. Deactivate Same screen. Frees the seat. Use this before migrating to a new domain or transferring ownership. Check status The license screen shows current status...
Support Bundle JSON
Last Updated: May 12, 2026The Support Bundle is a deeper diagnostic dump than the masked snapshot — only attach it to support tickets when the support team specifically asks for it. What’s in it WordPress + plugin versions. Active lane and full lane configuration. Database schema version + table presence. Last 100 entries from the MyBookaro log. Recent webhook...
Email notifications & templates
Last Updated: May 12, 2026MyBookaro sends transactional emails for every booking event. Templates are configurable, and individual templates can be disabled. Templates shipped (Lite) new_booking — sent on booking submission. approved — sent on provider approval. rejected — sent on provider rejection. cancelled — sent on cancellation (customer or provider). rescheduled — sent on reschedule. reminder_24h — queued at...
Troubleshooting common issues
Last Updated: May 12, 2026Most-asked support questions and how to resolve them. Booking form doesn’t appear MyListing lane: confirm repeater Row CSS Class is mybookaro_services; confirm listings have repeater rows; verify Integration Mode in Settings. Generic Directory: confirm listing post type is set; confirm the page actually has the shortcode/block; check System Status for placement warnings. Single Business: confirm...
Privacy & GDPR
Last Updated: May 12, 2026MyBookaro integrates with WordPress’s built-in privacy tools and follows GDPR-style data handling principles. What MyBookaro stores Bookings: customer name, email, phone (if provided), notes, dates, status, links to listing/provider/service. Provider availability rules, time slot templates, exceptions. Notification logs for delivery diagnostics. Pro: chat messages, custom profile data, payment metadata, calendar sync tokens (in user meta)....
Lane-aware launch checklist
Last Updated: May 12, 2026Your go-live checklist, organized by lane. Every check should pass in System Status before you point real customers at the booking flow. All lanes (universal checks) WP version 6.0+, PHP 8.1+. Database tables installed (5 in Lite, +5–7 in Pro). WP-Cron running (last run within the last hour). Email sending verified end-to-end with a real...
Cron and scheduled events
Last Updated: May 12, 2026MyBookaro relies on WP-Cron for reminders, expiry, and review invites. If WP-Cron is broken, time-sensitive features stop working. Events MyBookaro schedules bookaro_send_reminders — every 5 minutes; sends due reminder emails. bookaro_complete_bookings — daily; flips approved bookings whose end time has passed to Completed. bookaro_expire_pending — daily; expires Pending bookings older than the configured window. bookaro_send_review_invites...
